🆕 Coming Soon: Create New Team Roles

Introducing the New Role Creation System

You heard it here first! Coming soon to HollaEx® white-label crypto exchange software the ability for Admins (original exchange creators) to create and assign custom team roles with granular permission controls.

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How do I create new roles?

Creating a new role is going to be easy:

• Add a Role Name
• Write a Role Description
• Select permissions from an expandable list of ~150+ fine-grained actions across APIs and HollaEx Kit custom UI config.

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Below is a preview of the structure as a wireframe:

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What are Roles?

Roles are team-based access profiles you can assign to users on your crypto platform — such as KYC role and Supervisor, etc. Each role has clearly defined permissions tailored for specific functions.

For example, the default KYC Role on HollaEx® allows team members to:

• Flag and review the platforms userbase and specific sections of the individual user's profile
• Add internal notes to assist with the management of newly onboarded users
• Upgrade users to higher account tier levels, and other user access functions

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These tightly scoped functions/permissions are intentionally designed to ensure security while enabling efficient team collaboration, but what if you wanted to add more to the job role, little extra responsibility? Well, soon Enterprise level exchanges will have the capability!

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When Can I Start Creating Custom Exchange Operator Roles?

The new Role Creation System will be available in the next major release:
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v2.15 “Singha” — expected Friday, April 25, 2025.

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This will be one of the most intricate and powerful releases yet — focused on giving operators precise control over their platform.

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Who is it for?

Although HollaEx® white-label software is built to be highly functional for solo exchange operators, this feature is specifically designed for exchanges entering the scaling phase as we enter the $100,000 bitcoin price range. It’s ideal for advanced teams that need to delegate crypto jobs securely.

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It’s especially valuable for:

• Mid-sized to large financial operations that need to bring in extra support staff to manage large userbases, compliance officers, or more technical roles
• Regulatory or compliance-driven exchanges that need to share exchange activity and other real-time data securely
• Training and oversight purposes for stakeholders or junior team members

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Whether you’re growing your internal team or collaborating globally, custom roles help team manage their platform securely.

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⚠️ Note: Only the Admin (original exchange creator) can create and assign roles at this time.

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Newsletter ending thoughts

So you might be thinking it was about time? Well, we’ve purposely kept this access control limited for good reason — and now, with full confidence, we’re putting this Enterprise-grade feature into the hands of our global exchange operators.

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This is one of the most significant updates ever released on HollaEx®. It represents years of thought, development, and security hardening and we hope this will boost your exchange's efficiency, scales your crypto strategy and smooths out those operational challenges.

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Ready to kick off your 2025 crypto strategy?

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